How to set up chargeback updates for yourself

Make sure that you're staying up to date on the chargebacks impacting you.
Written by Mark From Disputifier
Updated 6 months ago

It's important to stay updated on the chargebacks you care about. 

Get automatic emails when you need to answer chargebacks, when high-value chargebacks are opened, or when a chargeback is opened for an unfulfilled order.

Step 1: Click "Settings" in Disputifier

Step 2: Toggle the notifications you want to receive

Step 3: Click "edit" to adjust the notification criteria. For example, you can choose to be notified about chargebacks over $100 instead of $250.

Step 4: Feel free to edit the email templates/subjects. Then, click "Save" and you're good to go!

Note: By default, your Shopify account's email will be used. If you'd like to change this, please shoot us a message!

Did this answer your question?