The Disputifier chargeback automation process is a bit different based on your payment processor and the order's delivery status.
Please note that for Shopify Payments, evidence will be uploaded according to the below schedule. However, due to Shopify Payments limitations, it will not be submitted to the bank until the exact due date/time.
Processor |
Response submission procedure |
| Shopify Payments | Responded when order is delivered or 1 day before due date, whichever comes sooner. |
| Stripe | Responded when order is delivered or 1 day before due date, whichever comes sooner. |
| All other processors | Responded 2-5 days before due date |
